Refund policy

VIBRA want to love your purchase! If for any reason you are not satisfied with your purchase, please review our return and refund guidelines bellow:

Eligibility for Returns: 

• Items must be requested within 3 days of delivery. 
• Items must be unworn, unwashed, and in original condition with tags attached. 
• Final sales and promo codes or items, accessories and swimwear are non-refundable.
  

Refunds and Store Credits:

• We do not issue cash or card refunds.
• once your returned is approved and processed, you will receive a store credit. 
• Shipping fees are NOT REFUNDABLE. 
• Return Shipping costs are the responsibility of the costumer. 
• We recommend using a trackable shipping service, as we cannot guarantee receipt of your returned item. 

Damaged or Incorrect Items:

• If you receive a defective or wrong item, please contact us within 3 days of delivery, with photos, and we'll make it right.