Shipping policy

Processing Time: 

  • Orders are processed within 1-3 business days after payment is confirmed. 
  • Orders placed on weekends or holidays will be processed the next business day. 

Shipping Options & Delivery Times:

  • Standard Shipping (US): 3-7 business days.
  • Express Shipping option is available with a additional cost. Contact for more details. 
  • Rates are calculated at checkout based on weight, destination, and shipping method. 

Orden Tracking: 

  • Once your order is ships, you will receive a confirmation email with a tracking number.  
  • Please aloud up to 24 -48 hours for tracking numbers appears. 

Delays: 

  • VIBRA is not responsible for shipping delays caused by the carrier, customs, or incorrect addresses provided at checkout.  

International Orders: 

  • Customers are responsible for any customs duties, taxes, or import fees charged by their country.  

Lost & Stolen Packages:

  • We are not liable for packages marked as delivered by the carrier. Please contact the carrier directly to file a claim if this occurs.